This privacy policy sets out how www.pay-cleanairzone.uk uses and protects any information that you provide when using this website. www.pay-cleanairzone.uk is committed to ensuring your privacy is protected. Should we ask you to provide information by which you can be identified, you can be assured it will only be used in accordance with this privacy statement. www.pay-cleanairzone.uk may update this policy from time to time by updating this page. Please check this page regularly to ensure you are happy with any changes. This policy is effective from 29th July 2019.

WHAT WE COLLECT

We may collect the following information: your name, contact information including email address, and demographic information such as postcode.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, particularly for processing and confirming your order.

SECURITY

We are committed to ensuring your information is secure. In order to prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online. Your payment details are collected via secure servers and at no point do we, or any unauthorized party, have access to them.

HOW WE USE COOKIES

A cookie is a small file placed on your computer’s hard drive with your permission. Cookies help analyze web traffic and allow web applications to respond to you individually. We use traffic log cookies to identify which pages are being used, helping us improve our site based on customer needs. This data is used only for statistical analysis and is then removed from the system. Cookies do not give us access to your computer or any personal information other than what you choose to share. You can choose to accept or decline cookies through your browser settings.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you leave our site, we do not have any control over external websites. Therefore, we are not responsible for the protection and privacy of any information you provide while visiting such sites. Please review the privacy policies of those websites.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute, or lease your personal information to third parties unless required by law. You may request removal of your data at any time by emailing us at enquiries@pay-cleanairzone.uk. Please include your full name and a request for data deletion. Your data will be removed from our systems within 24 hours.

General Data Protection Regulation (GDPR)

1. Introduction:
We are fully compliant with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and protect your personal data.

2. Data Collection:
We collect personal data when you use our platform to pay Clean Air Zone charges. This may include:

• Name
• Contact information (email, phone number)
• Vehicle registration details
• Payment information

3. Data Usage:
We use your data to:

• Process your CAZ payment
• Send payment confirmation
• Notify you of updates
• Comply with legal obligations

4. Data Sharing:
We do not sell or rent your personal data. We only share it with authorized service providers (such as payment processors), and they are required to comply with GDPR.

5. Data Retention:
We retain your data only for as long as necessary to complete your transaction. After that, your data is securely deleted.

6. Your Rights:
Under GDPR, you have the right to access, correct, or delete your data. To exercise these rights, please contact our Data Protection Officer via the email above.

7. Data Protection:
We use advanced security measures to protect your data. While no method is 100% secure, we strive to protect your data with industry best practices.

8. Policy Updates:
We may update this policy from time to time. Please check our website regularly to stay informed of any changes.

9. Contact:
For questions or concerns regarding your data, contact our Data Protection Officer at enquiries@pay-cleanairzone.uk.

By using our website, you agree to the terms of this Privacy Policy.